Privacy Policy

Last updated: October 25, 2026

At Ultimate Playout (accessible from [https://ultimateplayout.com](https://ultimateplayout.com)), one of our main priorities is the privacy of our visitors and users. This Privacy Policy document outlines the types of information that are collected and recorded by Ultimate Playout and how we use it.

1. Who We Are

Our website address is: https://ultimateplayout.com. Ultimate Playout is an open-source broadcast playout software project and community platform. If you have any questions about this Privacy Policy or our data practices, please contact us via our website or community forum.

2. What Personal Data We Collect and Why

Comments & Forum Posts

When visitors leave comments or participate in discussions on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection and platform security.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at [https://automattic.com/privacy/](https://automattic.com/privacy/). After approval of your comment or post, your profile picture is visible to the public in the context of your contribution.

User Accounts & Registration

If you register for an account on our website or forum, we collect and store the personal information you provide during registration and in your user profile (such as your username and email address). This data is used solely to manage your account, authenticate your sessions, and allow you to participate in the community.

Media Uploads

If you upload images or attachments to the website (for example, screenshots in bug reports or forum posts), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images published on the site.

Software Downloads & Telemetry

When you download Ultimate Playout software from our website, standard server logs (such as IP address, browser type, and timestamp) are temporarily recorded for security and bandwidth monitoring. We do not sell, rent, or trade any user data.

3. Cookies

Our website uses functional cookies to ensure the platform and community features work properly:

  • Comment Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies last for one year.
  • Login Verification: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • Session & Preferences Cookies: When you log in, we will set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • Content Editing: If you edit or publish an article or post, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the item you just edited. It expires after 1 day.

4. Embedded Content from Other Websites

Articles and pages on this site may include embedded content (e.g., YouTube videos, images, code repositories, or external articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly.

These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that external website.

5. Who We Share Your Data With

We do not share your personal data with third parties for marketing purposes. Data is only shared in the following specific technical scenarios:

  • Password Resets: If you request a password reset, your IP address will be included in the reset email for security verification.
  • Spam Detection: Visitor comments and forum posts may be checked through an automated spam detection service.

6. How Long We Retain Your Data

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
  • User Profiles: For users that register on our website, we store the personal information they provide in their user profile for as long as the account remains active. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information to provide support and moderate the platform.

7. Your Rights Under the GDPR

If you are a resident of the European Economic Area (EEA), you have specific data protection rights under the General Data Protection Regulation (GDPR):

  • Right to Access & Portability: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
  • Right to Erasure (“Right to be Forgotten”): You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

To exercise any of these rights, please contact the site administrator through our website.